Welcome to CaninKare We are committed to delivering pet healthcare, grooming, and wellness products safely and efficiently across India. This Shipping Policy explains our order processing, shipping timelines, delivery procedures, and other important details related to your purchase. Our goal is to ensure a smooth and reliable shopping experience for every customer.
Order Processing
All orders placed on our website are processed after successful payment confirmation. Orders are generally processed within 1–3 business days, excluding Sundays and public holidays. Orders placed after business hours, on weekends, or during holidays will be processed on the next working day.
Once your order is confirmed and dispatched, you will receive a shipping confirmation message or email with tracking details so you can monitor the delivery status of your order.
Shipping Coverage
CaninKare currently delivers products across India through trusted courier and logistics partners. We strive to reach all serviceable pin codes; however, delivery availability may vary depending on courier accessibility and regional restrictions.
At present, international shipping may not be available unless specifically mentioned on the website.
Estimated Delivery Time
Estimated delivery timelines may vary depending on your location:
- Metro Cities: 2–5 business days
- Tier 1 & Tier 2 Cities: 4–7 business days
- Remote Areas & Rural Locations: 7–10 business days
Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, transportation disruptions, courier delays, festivals, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation. CaninKare may offer free shipping promotions on selected orders, products, or minimum purchase values from time to time.
Tracking Your Order
After dispatch, customers will receive tracking information through email, SMS, or WhatsApp. Using the tracking number, you can monitor your shipment status directly through the courier partner’s website.
If you face any issues regarding shipment tracking, you may contact our customer support team for assistance.
Delivery Attempts
Our courier partners generally make multiple delivery attempts before returning the shipment. Kindly ensure that the shipping address and contact details provided during checkout are accurate and complete to avoid delays or failed deliveries.
If the package is returned due to incorrect address details, unavailability of the customer, or refusal to accept delivery, additional re-shipping charges may apply.
Damaged or Delayed Shipments
CaninKare takes utmost care in packaging products securely. However, if you receive a damaged package or experience significant delivery delays, please contact us immediately with your order details and supporting photographs, if applicable.
While we work closely with logistics partners to ensure timely delivery, delays caused by circumstances beyond our control may occasionally occur.
Contact Information
For any shipping-related queries or support, please contact us:
- Website: https://caninkare.com/
- Email: caninkarelifesciences@outlook.com
- Phone: +91 8699914404